Welcome to Gunuma!
Before your stay, please read the Gunuma Lodge Code of Conduct. It contains important information about conduct, safety, and lodge life.

On arrival

  • In peak winter season, a Winter House Manager (WHM) will be on duty between 8:00–9:00 am and 4:00–6:00 pm.
  • Outside these hours, arrival is self-service.
  • If you have questions, speak to the WHM, House Captain, or one of Gunuma’s friendly members.
  • Sign your name (and all guests in your party) in the Red Accommodation Register/Book located on the WHM desk.

Check-in time

  • Bookings start from 4:00 pm on your arrival day.
  • You cannot occupy your room before this time unless it is already vacated.
  • You may store gear in the luggage store or, if full, neatly in the dining/lounge area until check-in.

Room allocation

  • Rooms are assigned when you book online.
  • Please do not move into other rooms — it causes confusion for incoming guests.
  • If there is a problem with your room, speak to the WHM or House Captain.

Unpacking

  • Front door (8 Plum Pine Rd) is the preferred winter entry, using the access code from your booking confirmation.
  • If using the rear dining area door (from a Gunuma car park), please choose a less busy time and minimise disturbance.
  • Temporary parking on Plum Pine Rd may attract a fine — unload quickly and move your vehicle.

Accommodation register

  • As part of our NPWS lease, all guests must sign the Accommodation Register on the WHM desk.
  • Include names of all occupants (including children).
  • Introduce yourself to the WHM and present your booking confirmation.
  • Add the names of your party to the whiteboard in the dining room.

 Arrival checklist

When you arrive at Gunuma:

  • Introduce yourself to the WHM, House Captain, or lodge member.
  • Sign the Accommodation Register with all guest names.
  • Check the whiteboard to confirm your room is ready.
  • Store gear in the luggage room or lounge until 4:00 pm check-in.
  • Move into your allocated room only.
  • Add your party’s names to the whiteboard.
  • Collect your parking tag (if booked) and follow parking rules.